FAQ's

Digital Ticketing Service

  • How do I access my Tickets?

    All you need to do is click on the link below and create an account using the same email address that you used to purchase your tickets. Once your account is created and you have logged in, all of your tickets will be there waiting for you!

    The link is https://app.futureticketing.ie/2ea1336b-6ad9-4bc5-89fd-8abe27c65cd7/page/register

  • Can I get the tickets on my phone?

    Getting into the game has never been easier! Your tickets are digital, which means all you need is your phone to enter the stadium.

    When you purchased your tickets you will have received an email with a link directly to our ticketing site. 

    If you can't find that email you can access the digital ticketing site here. If you have never logged in, you will need to create an account. Click here to do that. 

  • I have more than one Season Ticket on my account. Can I transfer the other Season Tickets to those ticket holders?

    Yes. In the step-by-step guide you will see how you can permanently send a digital Season Ticket or Match Ticket to another email address. That person will then be sent a link to create an account of their own. Once their account has been created, their Season Ticket or Match Ticket will be transferred from your account to theirs.

  • I can’t attend a match, can I share my Season Ticket to others for that game?

    Yes! We have made it easier to temporarily share your own Season Ticket to someone using the Digital Ticketing Service. You also have the ability to take your ticket back whenever you want using the Digital Ticketing Service. A step-by-step guide on how to do this is also below.

  • I created an account and I can’t see my tickets.

    Please ensure that you created an account using the same email address you used when purchasing your Season Ticket. If your tickets are still not visible, then please contact us at seasontickets@connachtrugby.ie. Please allow up to 3 working days for us to respond to your query.

  • I’m still having issues, what can I do now?

    Drop us an email at seasontickets@connachtrugby.ie and we’ll be more than happy to help. Please allow up to 3 working days for us to respond to your query.

Season Ticket FAQs

  • What are the key dates?

    From Tuesday 6th May, existing season ticket holders can choose their seat in the new North Stand, which fully opens in January 2026.

    For existing season ticket holders that don't wish to sit in the new North Stand, your opportunity to renew your season ticket will be available from Tuesday 20th May.

    Subject to availability, an Early Bird window for new season ticket holders will open on Tuesday 3rd June followed by a General Sale window on 10th June. 

     

  • How to I book to sit with friends and family?

    For season ticket renewal windows, there’s no limit on the number of tickets you can buy in the new seated section of the North Stand- so why not grab seats with friends, family, or your match-day crew! 

    Once you’re logged into the ticketing page, you can pick multiple seats next to each other. It’s easiest if one person in your group buys all the tickets—just send them your share of the money, and they can share the tickets out when they’re available in the summer.

  • How many games will be held at Dexcom Stadium before the North Stand is fully complete?

    We anticipate that 4-5 of the 11 games included in your Season Ticket (9 URC league games + 2 EPCR pool games) will take place with the North Stand fully operational.

  • When will the 2025/26 fixtures be announced?

    We expect full URC fixtures to be released in the coming weeks. EPCR pool draws will take place over the summer, with fixture details to follow.

  • What if I can’t attend a game?

    Season Ticket holders can transfer their ticket to a friend or family member for individual games. Details on how to do this will be shared before the season begins.

  • Can I renew in the Burkeway Homes Stand for 2025/26?

    Season tickets will not be available in the Burkeway Homes Stand for 2025/26. We would suggest existing season ticket holders in this area select their seat in the new North Stand and then either the Enclosure or the South Stand for the opening part of the season. 

  • Are there Family Season Tickets available?

    Family tickets are available in both the South Stand Terrace and the new North Stand Terrace, with two package options: 2 adults + 2 juniors, or 2 adults + 1 junior.