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Connacht Rugby are delighted to announce a further extension of our principal partnership with Genesys®, a global cloud leader in AI-powered experience orchestration, until 2027.
As Principal Partner of Connacht Rugby, Genesys branding will continue to feature prominently on all Connacht Rugby apparel, including matchday kit for both the Professional and Women’s teams, for the next three seasons.
Genesys became Principal Partner of the club in 2020, which for the first time included both the Men’s and Women’s teams, providing significant support for the growth of the women’s game in Connacht at all levels. This partnership was renewed in 2022 to cover until 2025, and both organizations are now delighted to confirm a further two-year commitment by Genesys to supporting rugby in Connacht.
Genesys opened its R&D center in Galway in 2018, where it employs more than 450 people - chiefly software engineers with a focus on artificial intelligence. It’s the largest Genesys R&D center in Europe and is recognized among Ireland’s Best Workplaces.
Willie Ruane, CEO of Connacht Rugby says: “For the last four years Genesys has provided invaluable support to Connacht Rugby and rugby in Connacht. Genesys is steadfast in their commitment to connecting with the community, and the wider global rugby audience, through the game of rugby. Their willingness to continue in this partnership for a further three years speaks volumes about the ambition of both organizations to continue to grow and thrive in the years ahead."
Joe Smyth, SVP of R&D, Digital and AI at Genesys, added: “With shared values around inclusion and a deep commitment to the local community, our partnership with Connacht Rugby has been deeply rewarding. As we continue our work together, I look forward to the greater awareness it will bring to the wealth of exciting tech career opportunities available across the West of Ireland.”
About Genesys
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.