How do I contact Connacht Rugby regarding Season Tickets?

Sales & Helpline Email
01 653 3914 [email protected]

 

When can I purchase a Season Ticket Membership for 2018/19?

The table below outlines the sales dates for the 2018/19 memberships.

Sales Period Begins Ends
Renewal (current ST members only) March 2nd – 10:00 March 25th – 17:00
Early Bird Discount (open to general public) March 26th – 13:00 End of June
General Sale (Full price) July September 1st

 

What different Season Ticket Memberships are available?

  • Adult: Adult (18+) tickets for the Clan Terrace and Main Terrace. Applies to adults born on or before 1/5/2001.
  • Enclosure: Tickets for the Enclosed area (unreserved seating and standing room). Only Adult tickets are available in this area.
  • Student: 16-18 year olds and third level students. To be eligible for a Student Season Ticket as a Student you must be between 16 and 18 years of age, i.e. born between 01/05/2001 and 01/05/2003 (ID required for proof of age), or have valid third level student ID and currently be in third level education. All IDs will be required to be produced for entry at all home fixtures. Please note that the name and date of birth on the ID provided must match that issued on the Season Ticket card.
  • Senior: People aged over 66. To be eligible for a Senior Season Ticket as a Senior you must be born on or before 01/09/1952 (ID required for proof of age). All IDs will be required to be produced for entry at all home fixtures. Please note that the name and date of birth on the ID provided must match that issued on the Season Ticket card.
  • Junior: Children aged under 16. To be eligible for a junior tickets children must be born after 1/5/2003. Proof of age is required.
  • Family: 2 Adult and up to a maximum of 2 Junior Season Tickets

 

What benefits do I get as a Season Ticket Holder?

In addition to the great savings and guaranteed access to all regular season home games, Season Ticket holders will also enjoy the following benefits:

  • Season Ticket member gift
  • Priority ticket access in your Season Ticket area to any home play-off or knock out fixtures
  • Exclusive 48hr priority access to extra match day tickets
  • Exclusive access for all Season Ticket members to the Heineken Rugby Clubhouse
  • Invitation to all Season Ticket member events during the season
  • Name on the Clan Terrace
  • Discounts from our official partners
  • Invitation to the 2018/2019 season launch party with team meet & greet
  • Exclusive access to Season Ticket member competitions and prizes
  • Entry to all Connacht Eagles home games

RENEWAL INFORMATION

How can I renew my Season Ticket?

All Season Ticket Members will receive an email with a link to renew your season ticket. If you cannot find this email, please check your junk, spam, promotions or updates folder. If you still cannot find this email, or did not provide an email at time of purchase please contact the Sales & Helpline on 01 653 3914.

Can I change what section my Season Ticket is for?

If you wish to keep your current Season Ticket but would like to change the location of it then you should renew as normal before the 25th March.

During the renewal process you will be presented with an option to indicate that you would like to move.

Once you have renewed your Season Ticket and selected the option to relocate, you will be automatically added to the waiting list.

IMPORTANT: This means that the earlier you renew your ticket the better chance you have of relocating should space become available. This waiting list will operate on a first come first serve basis. If you are unsuccessful in relocating you are still guaranteed your original location.

Can I purchase extra tickets?

During the renewal phase it is not possible to purchase more tickets than you already hold. The renewal period is restricted to the renewal of current memberships. Therefore the special renewal price is exclusive to current Season Ticket members. If you do wish to purchase additional Season Tickets, this option will only be available once the early bird period begins, pending availability.

What happens if I do not renew my Season Ticket by 25th March?

Any Season Tickets that are not renewed by the cut-off date of 5pm, 25th March will be utilised for relocating renewed Season Ticket members that wish to be moved. Following that process all remaining memberships will be released on general sale.

WARNING: If you do not renew your ticket by the cut-off date of 5pm on March 25th you may lose your place in your current location (Clan, Main or Enclosure). We cannot guarantee any ticket renewals after this date.

What should I do if I have a query or problem?

If you have a query, please email [email protected]. Please include your booking reference number (if available), contact details and clearly state your query.