Frequently Asked Questions

Why should I buy a Connacht Rugby gift voucher?

Have you a big rugby fan in your life that you’re struggling to buy a gift for? Well Connacht Rugby has just the thing!

By gifting this gift voucher, you’re giving them the freedom to choose which Connacht Rugby home game they’d like to put their gift voucher towards without the hassle of wondering if they’re available on that date! Or they can even put it towards a Season Ticket.

 

Where can I buy a Connacht Rugby gift voucher?

Connacht Rugby gift vouchers can only be purchased HERE on our website.

 

Can I purchase more than one gift voucher at a time?

Yes.

 

How are the Connacht Rugby gift vouchers issued?

The gift vouchers are emailed to you in a PDF format which you can print off or forward onto the lucky recipient.

Physical gift cards are not issued.

 

Do Connacht Rugby gift vouchers need to be activated?

No. Our gift vouchers are automatically activated at the time of purchase.

 

What can I redeem the Connacht Rugby gift voucher against?

Connacht Rugby gift vouchers are redeemable on all Connacht Rugby home games and season tickets (pending availability).

Please note our gift vouchers are not redeemable against any merchandise or other gift vouchers.

 

How do I use my Connacht Rugby gift voucher?

Go to the Connacht Rugby website and add your desired product(s) to your basket.

When you’re at the checkout, you’ll find a “Gift Voucher Code” field where you can enter your 16-digit voucher code (including the dashes). Make sure to select “Add Voucher” so that the value of the voucher can be taken away from your checkout total.

Connacht Rugby gift vouchers can only be used online. They will not be accepted over-the-phone nor at the gate.

 

Can I use more than one gift voucher at the checkout?

Yes, you can. You just need to enter each of the 16-digit codes you have and make sure you select “Add Voucher” after entering each code.

 

Can I use my gift voucher to buy another gift voucher?

No. Your gift voucher cannot be used to buy other gift vouchers.

 

How do I check the balance of my gift voucher?

Each gift voucher holder is responsible for keeping track of their own balance.

 

How long is my Connacht Rugby gift voucher valid?

Connacht Rugby gift vouchers are valid for 5-years from the date of purchase.

 

I have used my gift voucher to buy tickets for a game I can no longer attend, what can I do?

As per our ticketing terms and conditions, Connacht Rugby tickets are non-refundable and non-transferable to other fixtures.

 

Terms and Conditions

The Terms and Conditions upon which this gift voucher is issued by Connacht Rugby (Connacht Branch of the IRFU) are set out below. The acceptance of this gift voucher shall constitute acceptance by the gift voucher holder of these Terms and Conditions.

  1. Connacht Rugby Gift vouchers are valid for 5 years.
  2. Our gift vouchers are non-extendable after expiry.
  3. Our gift vouchers are non-refundable.
  4. Our gift vouchers are non-redeemable for cash.