Connacht Rugby Season Ticket 2018/2019 Terms and Conditions

  1. Your Season Ticket is valid for entry to all regular season home games in the Guinness PRO14, and all regular home pool games in the European Champions/Challenge Cup and any pre-season friendly games.
  2. Knockout/playoff fixtures in any competition are not included.
  3. Connacht Rugby reserve the right to host any fixture at the Sportsground or any other venue.
  4. Please note that the fixture list for the forthcoming season is still to be finalised. We would remind supporters that fixtures are subject to change at any time and Connacht Rugby cannot be held responsible for any associate costs to fans in the event of an amendment. Should any match be cancelled or postponed there are no refunds. If the match is eventually played, your
  5. Season Ticket will be valid for a later date in the same season.
  6. Season Tickets may be purchased online through www.connachtrugby.ie or from the Connacht Rugby Ticketing Office at the Sportsground.
  7. The purchaser must be 18 years of age, or over.
  8. A Credit Card or Debit Card is required to complete the purchase online.
  9. In the event of a Credit Card or Debit Card payment failing the initial purchase, Connacht Rugby reserves the right to cancel the Season Ticket.
  10. Season tickets are strictly non-transferrable and the ticket holder is not permitted to re-sell any of the games contained therein.
  11. Juveniles under 14 years of age must be accompanied by an adult at all Connacht Rugby fixtures. Connacht Rugby reserves the right to request proof of age upon entry.
  12. The purchaser undertakes to provide full details for all ticket holders, including date of birth to verify age. Valid ID will be required to prove date of birth. All IDs will be required to be produced for entry at all home fixtures. Please note that the name and date of birth on the ID provided must match that provided at time of purchase of the Season Ticket card.
  13. Connacht Rugby shall issue a Connacht Rugby Season Ticket in the form of a card. This card shall bear: the name of the Ticket holder; a unique Season Ticket Account number; the location that the ticket is valid for; a unique barcode; the type of ticket provided (i.e. Adult, Junior, etc.) and the period of validity (i.e. the season the card is valid for, e.g. 2018/2019 Season).
  14. The Connacht Rugby Season Ticket card is required to gain entry to each match.
  15. The Connacht Rugby Season Ticket holder is required to arrive at the ground at least 15 minutes prior to kick-off to guarantee entry to the stadium.
  16. There are no refunds or rebates for the Connacht Rugby Season Ticket.
  17. Sections or areas that do not have reserved seating or standing areas at any time operate on a first come, first served basis for all fixtures.
  18. The Connacht Rugby Season Ticket must be scanned in-order to register attendance and gain entry.
  19. Only one Season Ticket per person will be scanned at the stile. The presentation of multiple Season Tickets is not permitted.
  20. Connacht Rugby reserves the right to cancel Season Tickets without refund if they are being used under false pretences.
  21. Connacht Rugby Season Ticket Terms and Conditions are subject to change without notice.
  22. Connacht Rugby General Ticketing Terms and Conditions apply and are subject to change without notice.
  23. Connacht Rugby Venue Regulations apply and are subject to change without notice.
  24. Season Ticket refers to the Connacht Rugby Season Ticket for the 2018/19 Season.
  25. By opting to auto-renew, you hereby authorise Connacht Rugby on an automatic basis annually to renew your Season Ticket membership, and charge the applicable ticket fees to the credit card that you place on file. Automatic renewals will take place on the first day of renewals every season. If you do not wish to proceed with automatic renewal for an upcoming membership year, you must opt our before the renewal is due to take place by emailing [email protected]
  26. If you have lost your ticket or had you ticket stolen, please contact the ticket office immediately. In order for a new card to be issued, you must fill out a card replacement form. Season tickets/cards will only be reissued to the ticket account holder. A €20 administration fee plus a handling fee applies to the reissue of all season tickets/cards. A €5 administration fee is charged for the reprinting of individual match tickets.
  27. All correspondence with Season Ticket is done via email. It is vital that you supply us with a full and correct email address on your Season Ticket account to ensure you receive updates. Connacht Rugby cannot be held responsible for emails that are not received. You can view/update your contact details at any time by logging into your Season Ticket account on www.conanchtrugby.ie
  28. By purchasing a ticket through the Connacht Rugby website, you hereby agree to the Connacht Rugby Privacy & Cookies policy as laid out in our Privacy Policy
  29. By accepting these terms and conditions, you agree to Connacht Rugby using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.

 

Season Ticket categories:

  • Adult: Adult (18+) tickets for the Clan Terrace and Main Terrace. Applies to adults born on or before 1/5/2001.
    Enclosure: Tickets for the Enclosed area (unreserved seating and standing room). Only Adult tickets are available in this area.
  • Student: 16-18 year olds and third level students. To be eligible for a Student Season Ticket as a Student you must be between 16 and 18 years of age, i.e. born between 01/05/2001 and 01/05/2003 (ID required for proof of age), or have valid third level student ID and currently be in third level education. All IDs will be required to be produced for entry at all home fixtures. Please note that the name and date of birth on the ID provided must match that issued on the Season Ticket card.
  • Senior: People aged over 66. To be eligible for a Senior Season Ticket as a Senior you must be born on or before 01/09/1952 (ID required for proof of age). All IDs will be required to be produced for entry at all home fixtures. Please note that the name and date of birth on the ID provided must match that issued on the Season Ticket card.
  • Junior: Children aged under 16. To be eligible for a junior tickets children must be born after 1/5/2003. Proof of age is required.
  • Family: 2 Adult and up to a maximum of 2 Junior Season Tickets